JOB DESCRIPTION - SALES COORDINATOR

Vertical : Translation, Localization, Multimedia & Education, Voice Over
Position : Sales Coordinator
Summary : Valuepoint Knowledgeworks seeks young Sales Coordinator to work for our Bangalore office. Reporting to the Head – Sales the incumbent will be accountable for coordinating sales processes ; to identify current process and create improvements to ensure business sales are implemented effectively and efficiently within our service area.
Company Name : Valuepoint Knowledgeworks
Qualifications : Graduate /Post graduate with ,good communication skills and relevant experienceAn equivalent combination of education, training and experience will also be considered
Required Skills and Experience : Minimum of 2+ years of experience
Self-motivator, interpersonal savvy with the ability to foster strong relationships Planning, organizing & scheduling skills
Team player with excellent communication skills both written and oral
A positive, "can-do" attitude and customer centric approach
Ability to handle challenging situations with integrity, empathy and sincerity
Strong understanding of business processes and language considered an asset
Roles and Responsibilities: : To effectively attend client telephone calls, customer queries, and update the status of the transactions and regular updation of customer data base
To manage NDA/CDA/MSA and other agreements and ensure they are renewed and active.
Be responsible for closure of issues at all steps in a customer requirement lifecycle
To co-ordinate with all internal departments for a smooth and seamless performance (Operations, Admin, Finance and Management)
To co-ordinate with Operations and Sales Team to improve customer satisfaction
To generate Daily Task Report, Fortnightly Report for Management and Non disclosure agreements
To maintain Lead Tracker with Weekly/Fortnightly updates
To be responsible for payment collections / Payment reporting / Collections review
To perform weekly payment review with team and follow up on overdue payments
To assist sales team in inter departmental communication
To ensure proper invoicing and collection of receivables as per the terms agreed with the Customers
Reporting to : Sales Head
Position Status : Full time
Company Profile : Valuepoint Knowledgeworks is India's largest linguistic services company. Incorporated in 2001, Knowledgeworks is a part of the $40 million Valuepoint Group, which is a leader in the Information Technology Solutions & Services Domain. We are an ISO 9001:2008 certified company and has leveraged on cutting edge technologies to provide quality, timely services to customers on their multilingual requirements.Knowledgeworks provides comprehensive Pan-Indian language solutions and language process outsourcing services. We offer translation services into English and other language-related services. Our clients include leading health, technology, learning, entertainment and financial companies in the subcontinent and around the globe.On the learning platform, we provide comprehensive localization and translation solutions for instructional documents, multimedia and e-learning programs. We undertake translation, interpretation and localization services for pharmaceutical companies, healthcare initiatives, medical providers, medical device manufacturers and health insurance companies. Affiliated with one of India’s largest IT service providers, Knowledgeworks has vast experience in the global software and IT sectors, technical manuals and software installation guidelines. Enabling the development and marketing of computer and software applications, we blend technology and language expertise to help clients meet the IT needs.
Address : Valuepoint Knowledgeworks Pvt. ltd.
No 2, 4th cross, Ex - servicemen colony,Banaswadi, Near Vincent Church, Bangalore - 560043, India
Location : Bangalore
Office timings : General Shift